Frequented Asked Questions

Due to the nature of our products, and for hygienic consideration, we cannot resell or restock them once they have been opened, so we do not accept returns.

However, if you are not satisfied with your products, send us an email at info@bebon.co and we will gladly get in touch with you to see how we can work with you.

Missing product or deteriorated product: if your item arrives damaged, or one item is missing, let us know asap (we have a 7 days window) by sending us an email at info@bebon.co to request a replacement.

Our products have been carefully and thoroughly designed, formulated and crafted with only the most premium ingredients. For us, it means: USDA organic certified when available and meeting a 1-3 EWG score.

We allow only ingredients that are not flagged as harmful to the health and the environment.

We manufacture our product following the EU standards and go above and beyond for our skincare products. We ban over 2,000 harmful and potentially harmful ingredients from our formulas. Phthalates, GMOs, SLS, parabens, known endocrine disruptors, artificial colors, etc, don’t have their place in bebon’s products. We never use artificial fragrances and perfumes, and choose our essential oils carefully.

We handpicked only high quality raw materials.

Each and every single ingredient has been sustainably sourced and responsibly grown (locally when possible), and always organic USDA when available.

When choosing with whom we work, we favor small businesses, manufacturers and farmers.

Learn more about how our products are made on each product page!

Our products do not contain any artificial fragrances, perfumes, dyes and colors.

When trying our products for the first time, we recommend you do a skin patch test prior to full usage to test for any skin allergies or sensitivities. If you have any questions or concerns, check with your doctor or health care professional first.

Please do not ask us for a diagnosis on your child's skin problems, we are not health care professionals.

Our products do not contain any artificial fragrances, perfumes, dyes and colors, making them suitable for very delicate skins. However, always check with your healthcare provider first before starting to use a new product on your newborn’s skin.

When trying our products for the first time, we recommend you do a skin patch test prior to full usage to test for any skin allergies or sensitivities. If you have any questions or concerns, check with your doctor or health care professional first.

Please do not ask us for a diagnosis on your child's skin problems, we are not health care professionals.

Our products do not contain any artificial fragrances, perfumes, dyes and colors, making them suitable for very delicate skins. However, always check with your healthcare provider first before starting to use a new product directly on your skin during your pregnancy.

When trying our products for the first time, we recommend you do a skin patch test prior to full usage to test for any skin allergies or sensitivities. If you have any questions or concerns, check with your doctor or health care professional first.

Please note that we are not health care professionals, and do not intend to diagnose or treat any medical condition, or replace health care professionals's recommendations.

We chose to disclose EWG scores of our ingredients on each product page. We only allow ingredients that have been rated 1 to 3 by EWG, corresponding to low risk to medium-low risk.

Ingredients are scored depending on their effect on health, if they are banned or restricted in some countries, the effect on the workplace, on their bioaccumulation/persistence and effect on the environment.

Yes! When they are USDA organic certified, you can see the label on the packaging. Some products can’t just be made USDA organic due to the nature of their manufacturing process (the certification requires 95% or more of the ingredients in the formula, to be grown following the organic farming standards), but they are made with as many organic ingredients as possible.

For instance, our bar soaps are not USDA organic certified because it is technically impossible to achieve 95% and more ingredients in the formula, due to the saponification process. They are made with at least 85% organic ingredients.

To know more about how and where our products are manufactured, visit our product pages.
Our soaps are manufactured in the USA.
Our balms are manufactured in Canada.
Our bath clothing accessories are manufactured in EU, Spain.
Our loofah and brushes are responsibly manufactured in China - we select and monitor our suppliers very closely in that county.

We only work with manufacturers with a social and ethical responsibility certificate such as SMETA and BSCI (no child labor, fair work compensation, no harrassment, security within the facility).

Allergic reactions to our products are uncommon, however, especially on little one’s skin, we recommend doing a patch test first. If you see any redness or irritation within 24 hours, discontinue use immediately.

If you or your kids have gluten allergy, please note that we are NOT an allergen-free environment, cross-contamination can happen during the manufacturing process of our products.

Please read our ingredient lists available on our website carefully, and always consult with your healthcare provider if you have any known allergies or medical conditions before use.

The information presented on this website is not meant to diagnose or treat any medical condition or replace the advice or care of a qualified health professional.

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